One Word

image from PostSecret.comOne word changed my day.

Miss. 

As in, Thank you for shopping with us, Miss.

Note the absence of the word Ma'am. Last week I nearly leaned across the counter and kissed the pimply-faced young man who had the kindness and good training to call me — a 40-plus woman — Miss instead of Ma'am. 

It takes so little to warm my heart.